Website terms of use.

These are the terms on which we make this website available. They are written to be read, not to be survived.

Version 1.3  ·  Last updated 16 September 2026

1 Who we are

This website is operated by 5TH GEN AUTOMATE (Pty) Ltd, an automation and AI enablement practice based in Cape Town, trading as 5th Generation Automation.

Registered name	5TH GEN AUTOMATE (Pty) Ltd
Registration number	2026/625794/07
Legal form	Private company, incorporated in the Republic of South Africa on 6 August 2026
Trading as	5th Gen Automation
Registered office	Cape Town, Western Cape, South Africa
Address for service	By email to the address below. A physical address for service is given on request.
Directors	A Snyman, L C Inglese
Email	aidan@5thgenautomate.com
Telephone	+27 79 679 5966
Website	5thgenautomate.com
Information Officer	Aidan Snyman

We publish these details because section 43 of the Electronic Communications and Transactions Act 25 of 2002 and section 32 of the Companies Act 71 of 2008 require them, and because you should be able to tell who you are dealing with.

2 What using this site means

By using this website you agree to these terms. If you are using it on behalf of a business, you confirm you are allowed to accept these terms for that business.

If you do not agree, the remedy is simple: stop using the site.

3 These terms cover the website only

This is important, so it is near the top rather than buried at the bottom.

These terms govern this website. They do not govern any work we do for you. If you engage us, that engagement is governed by a separate written services agreement, together with a written quotation or proposal and, where personal information is involved, an operator agreement under the Protection of Personal Information Act.

Where those documents and this page disagree about an engagement, those documents win.

4 The information on this site

We publish this site to explain what we do and what it costs. We keep it accurate and we update it, but we do not warrant that everything on it is complete, current or error-free at every moment.

Nothing on this site is professional advice. It is general information about our services. It is not legal, financial, tax, accounting, compliance or technical advice about your situation, and you should not act on it as though it were. Advice for your business comes out of a paid engagement, in writing, after we have looked at your business.

5 Prices shown on this site

We publish our prices because we think you should not have to sit through a call to find out whether you can afford us. Some things follow from that:

• Published figures are starting prices in South African Rand. Final pricing depends on scope and is confirmed in writing.
• Prices on this site are an invitation to do business, not an offer capable of acceptance. A binding price exists only in a written quotation signed or accepted by both of us.
• Work is booked on 50% on signature, the balance on handover. Ongoing services run for six months minimum from go-live, then one month’s written notice, which may be given from the start of month six. If you end them inside the minimum, the rest of the six months is payable. The signed agreement for your engagement governs, and nothing on this page replaces it.
• Turnaround times shown are typical, not guaranteed. Actual timing depends on scope and on how quickly we get access and decisions from you.
• Prices exclude VAT; 5th Gen is not yet a registered VAT vendor, so none is charged until registration. If that changes, we will say so here and in writing to clients.
• Where a validity date is shown against pricing, that date applies.

Obvious errors do not bind us. If a price appears here that is plainly wrong (a missing digit, a misplaced decimal), we may correct it, and we will not be held to the error.

6 Booking a call, and enquiries

You can book a call or send an enquiry through this site. Doing so does not create a contract, does not oblige either of us to proceed, and does not oblige us to accept the work.

Bookings are handled through a third-party scheduling provider. What we do with the information you give us is set out in our privacy notice.

Please do not send us confidential or sensitive information by unencrypted email or a message before we have an agreement in place. If you need to share something sensitive early, ask us and we will sign a non-disclosure agreement first.

7 Our intellectual property

Everything on this site (text, layout, design, graphics, logos, diagrams, code and the way it is arranged) belongs to us or is used with permission, and is protected under the Copyright Act 98 of 1978 and related law. The name and marks "5th Generation", "5th Gen Automation" and "5th Generation Automation" are ours.

You may read the site, and print or save pages for your own internal business purposes. You may quote from it if you say where it came from.

Without our written permission you may not:

• copy, republish or redistribute the site or a substantial part of it;
• use our name, marks or design in a way likely to suggest an association we have not agreed to;
• scrape, harvest, crawl or systematically extract content from the site, whether by hand or by automated means; or
• use any part of this site as training data or input for the development of a machine learning or artificial intelligence model.

Ordinary, well-behaved search engine indexing is welcome.

8 Using the site properly

You agree not to use this website unlawfully, and specifically not to:

• access or attempt to access any part of it you have not been given access to;
• interfere with it, overload it, or attempt to disrupt how it works;
• introduce malicious code, or attempt to test or defeat its security without our written permission;
• use it to send unsolicited communications, or to collect other people’s information; or
• misrepresent who you are when contacting us through it.

Some of these are criminal offences under the Cybercrimes Act 19 of 2020. Where something looks like one, we will report it.

We may restrict access to the site, or to a particular person, where we reasonably believe this clause has been breached.

9 Links to other people’s sites

Where we link out (to a scheduling tool, a regulator, a supplier), we do so because it is useful. We do not control those sites, we are not responsible for their content or their handling of your information, and a link is not an endorsement. Their terms apply once you leave ours.

10 Availability, and the site "as is"

We would like this site to be available all the time. It will not be. It may be down for maintenance, or because of something at a hosting or network provider, or for reasons outside our control.

This website is provided as it stands, without any warranty that it will be uninterrupted, error-free, or free of harmful code. Keeping your own device and connection secure is your responsibility.

We may change, suspend or withdraw any part of the site, including published prices, at any time.

11 Limitation of liability

This clause limits what we are liable for. Please read it.

We are not liable for any loss you suffer as a result of using, or being unable to use, this website, including loss of profit, loss of business, loss of data, or any indirect or consequential loss, even where we were told such loss was possible.

Where liability arising out of this website cannot be excluded at law, our total liability for all claims taken together is limited to R5 000.

This limit applies to the website. It does not apply to a paid engagement, which carries its own liability provisions in the services agreement for that engagement.

Nothing in this clause excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• loss attributable to our gross negligence, which section 51 of the Consumer Protection Act does not allow us to exclude; or
• anything else that South African law does not permit us to exclude or limit.

12 Indemnity

If you use this website in breach of clause 7 or clause 8, and that causes us loss, including a third-party claim against us and the reasonable legal costs of dealing with it, you agree to reimburse us for that loss.

This does not apply to loss caused by our own breach, negligence or wrongdoing.

13 Your personal information

How we handle personal information is set out in full in our privacy notice, which forms part of these terms and is written to the Protection of Personal Information Act 4 of 2013.

In short: we collect what the job needs, we do not sell it, and you can ask us what we hold and have it corrected or deleted.

14 Communicating electronically

When you contact us through this site or by email, you are communicating with us electronically and you consent to receiving communications from us the same way. Under the Electronic Communications and Transactions Act 25 of 2002, a message reaches us when we are able to retrieve it, not when you send it.

Nothing sent to us electronically is treated as received outside our normal working hours, which are Monday to Friday, 08:00 to 17:00, South African Standard Time.

15 Access to information

Requests for access to records we hold are dealt with under the Promotion of Access to Information Act 2 of 2000. Send requests to our Information Officer at aidan@5thgenautomate.com.

16 Changes to these terms

We may update these terms. The version in force is the one published here, with the version number and date at the top. Material changes will move the version number, not just the date.

Continuing to use the site after a change means you accept the updated terms. Changes do not apply retrospectively to an engagement already under way.

17 Governing law and disputes

These terms are governed by the law of the Republic of South Africa.

If something goes wrong, tell us first: aidan@5thgenautomate.com. Most things are fixable in a phone call, and we would rather have the call.

If that does not resolve it, we both agree to attempt mediation in Cape Town before litigating. If mediation fails, the courts of the Western Cape Division of the High Court have jurisdiction, and we consent to the jurisdiction of the Magistrates' Court where a matter falls within its limits.

Where you are a consumer protected by the Consumer Protection Act, none of this affects your right to approach the National Consumer Commission or an ombud instead.

18 The rest of it

• Whole agreement. These terms and the privacy notice are the whole of what governs your use of this website.
• Severability. If a court finds part of this unenforceable, that part is removed and the rest stands.
• No waiver. If we do not enforce something immediately, we have not given up the right to enforce it later.
• Cession. We may transfer our rights under these terms to a successor business. You may not transfer yours without our written consent.
• Plain language. These terms are written to be understood, as section 22 of the Consumer Protection Act requires. If any part of them is unclear, ask us and we will explain it, in writing, at no charge.